Billing Periods
Payment Locations
Delinquent Notices
Collection of Active Accounts
Low-Income Energy Assistance Program
Life-Threatening Weather & Life Support Equipment
Processing Cut-Off Notices
Additional Deposits for Disconnect and Nonpayment
Diversion of Current
Bad Checks & Bad Debt


Billing and Collection Procedures

Delinquent Notices

All bills are due 13 days from the date of the bill. Delinquent Notices are now included on the invoice bills of all consumers who have not paid their previous bills by the Due Date. A 10-percent penalty will be added to any late bills.

The Delinquent Notice will reflect the following:

Disconnect Date
Disconnect Fee
Reconnect Fee
After Hours Reconnect Fee
Required additional deposit