Billing Periods
Payment Locations
Delinquent Notices
Collection of Active Accounts
Low-Income Energy Assistance Program
Life-Threatening Weather & Life Support Equipment
Processing Cut-Off Notices
Additional Deposits for Disconnect and Nonpayment
Diversion of Current
Bad Checks & Bad Debt


Billing and Collection Procedures

Billing Periods

The Cooperative service area is divided into four (4) reading/billing/collecting cycles. The reading of each cycle will be completed on a timely schedule as follows:

Meter Reading Cycle: Start Dates
Cycle One   9th of each month
Cycle Two   16th of each month
Cycle Three   23th of each month
Cycle Four   30th of each month

Billing Schedule
Cycle One   10th of each month
Cycle Two   17th of each month
Cycle Three   24th of each month
Cycle Four   31th of each month

Meters inadvertently NOT read will receive a bill based on the previous three months usage and will constitute the power used for that month. The next months reading will correct the high or low estimate.

All members are obligated to pay a monthly minimum customer charge in addition to the electric energy used.

Members will be billed at the current Board approved rate. Each bill will reflect the kWh used, applicable taxes, wholesale power cost adjustment, due date and net bill. Each bill will clearly reflect a gross amount including a 5-percent delinquent penalty if Not paid within the due date.

*Note: Cycles may vary because of weekends and holidays