Will my Electric Service be different if I am on SmartPay?

No. You will receive the same reliable electric service. Since you will receive low balance and pending disconnect notifications prior to disconnect, you will know if you are experiencing a power outage or have just run out of money on your SmartPay account. And, if you have a power outage, our crews will still be on standby, ready to assist you. To report power outages, call us at (800) 273-7210.