Welcome to Coosa Valley Electric Cooperative and the difference that being a member-owner can make.
Unlike investor-owned utilities, such as Alabama Power, you are more than just a consumer of Coosa Valley Electric’s services. At the time you sign your service agreement, you will pay a $5 membership fee and become a member and part owner of this cooperative.
This membership entitles you to a voice in how the cooperative operates. You live in one of seven districts that comprise the CVEC service territory, and each of these districts has a representative on the Board of Trustees.
While managers, staff, and employees run the day-to-day business of the cooperative, the Board of Trustees governs its operations. Your voice in the operations comes in the form of your right to vote in district elections and at the Annual Meeting, which is held the first Saturday after Labor Day each year.
CVEC has come a long way since it was founded by a group of farmers in 1939 to bring power to a few hundred rural consumers in Calhoun, St. Clair, and Talladega counties. Today the cooperative serves more than 17,000 members in those counties as well as Clay, Etowah, and Shelby.
Coosa Valley Electric is a Touchstone Energy cooperative. Nationwide, some 1,000 cooperatives provide power to rural America, and more than 600 of those operate under the Touchstone Energy umbrella.
Electric cooperatives were founded by members and function only to serve those members. We hope you take advantage of all that membership can offer and take seriously your rights to have a voice in governing this utility.
If you have any questions about your rights as a member-owner, please see the bylaws or call us at (256) 362-4180 or (800) 273-7210. See also our Schedule of Fees.
Schedule of Fees
| Fees | |
|---|---|
| Membership Fee | $5 |
Temporary Service Charge
|
$30 |
| Meter Test (No service call charge – to be used with discretion) | $25 |
| Diversion of Current (Add estimated usage to Diversion of Current) | $150 |
| Unauthorized Cut Seal | $25 |
| Late Payment Penalty | 10% of Bill |
| Connect Fee | $20 |
| Disconnect Fee | $0 |
| Collection/Disconnection Trip Fee (Nonpayment) | $15 |
| Reconnection Trip Fee – Nonpayment: Requested between 8 a.m and 5 p.m., Monday through Friday |
$25 |
| Reconnection Trip Fee – Nonpayment: Requested between 5 p.m. and 8 a.m., Monday through Friday |
$100 |
| Reconnection Trip Fee – Nonpayment: Requested on weekends and holidays |
$100 |
| Service Calls – Fault of Consumers Equipment: Requested between 7 a.m. and 3:30 p.m. |
$25 |
| Service Calls – Fault of Consumers Equipment: Requested between 3:30 a.m. and 7 p.m. |
$100 |
| Service Calls – Fault of Consumers Equipment: Requested on weekends and holidays |
$100 |
| Returned Check Charges | $30 |
| Relocation of Service | (No charge if upgrade and additional load) |
For questions about deposits and fees you may email Customer Service or call (800) 273-7210.