Would it be easier for you to make weekly or biweekly payments rather than 1 large payment each month? If so, SmartPay may be for you!

Statistics indicate that similar payment programs help reduce electric consumption as consumers become more aware of how they use electricity.

SmartPay can be the “Smart Choice” for any member wanting to monitor his or her electric use.

What is SmartPay?

  • SmartPay is a pay-as-you-go plan that offers you the opportunity to pay when you want, in the amounts you want
  • Instead of receiving a traditional paper bill once a month, you can look at your usage every day
  • SmartPay members never pay large deposits or late charges and most pay no disconnect or reconnect fees*
  • SmartPay works best for people who want to take control of their electric account and energy use
  • By monitoring your consumption on a regular basis, you will become more aware of how you use electricity and may be able to find ways to cut your energy use
  • The more you can cut your energy use, the more money you can save

SmartPay Lets You

  • Say goodbye to deposits and monthly bills
  • Customize a payment schedule
  • Buy electricity when convenient
  • Easily monitor consumption
  • Never pay late charges
  • Avoid disconnect or reconnect fees*

*While most residential SmartPay members pay no disconnect or reconnect fees, certain classes of service are still subject to them. Please ask your member services representative if you would be subject to these fees.

Making Payments on SmartPay

Note:  Minimum payment amounts may be required for certain types of transactions.

Checking Your Balance

SmartPay FAQs

Will my Electric Service be different if I am on SmartPay?

No. You will receive the same reliable electric service. Since you will receive low balance and pending disconnect notifications prior to disconnect, you will know if you are experiencing a power outage or have just run out of money on your SmartPay account. And, if you have a power outage, our crews will still be on standby, ready to assist you. To report power outages, call us at (800) 273-7210.

Will I still be a Cooperative Member?

Absolutely! You are a member of Coosa Valley Electric Cooperative for as long as you receive electricity from Coosa Valley Electric and maintain a membership.

What if my SmartPay account runs low?

You manage your SmartPay account. You can receive low balance notices by email, telephone and text, based on the notification preferences you choose. This will give you time to purchase power before your service is disconnected. If you do not purchase more power, your service will be disconnected. Once you make a payment, your service will be reconnected.